Sarah Thomas

Managing Director

Deloitte Center for Health Solutions

Sarah Thomas is the managing director of the Deloitte Center for Health Solutions, part of Deloitte LLP’s Life Sciences and Health Care practice. As the leader of the Center, she drives the research agenda to inform stakeholders across the health care landscape about key trends and issues facing the industry. Market and policy forces include the shift from a volume-based system to one more focused on cost and quality outcomes, the rise in consumerism, and changes coming from new political leadership. Sarah aims for the Center to be a source of clarity for consumers, businesses, governments, and other stakeholders. She has deep experience in public policy – ranging from reimbursement to quality issues in Medicare, Medicaid, and the private health insurance market, including health insurance exchanges and marketplaces.

Sarah was previously vice president for public policy and communications at the National Committee for Quality Assurance (NCQA), where she was responsible for the development of NCQA’s public policy strategy, its work with the federal and state government, as well as its media and communications operations. She also served as the director of the Public Policy Institute (PPI) Health Team at AARP. She oversaw AARP’s advocacy in areas of cost, access, and quality related to health care reform, Medicare, Medicaid, prescription drugs, private insurance, and public health. 

In addition to her nonprofit work, Sarah has 14 years of experience in the federal government. She was deputy director at the Medicare Payment Advisory Commission (MedPAC) and served at the Congressional Budget Office and the Centers for Medicare and Medicaid Services (CMS). Sarah has worked for national associations, in state government, and for the Advisory Board Company. She holds a M.S. in Health Policy and Management from the Harvard School of Public Health.

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